Real-Time Reconciliation events

This document outlines the supported Planet Datatrans events for Real-time Reconciliation and the corresponding actions performed by Zuora.

The following table lists the supported Planet Datatrans events for Real-time Reconciliation and Zuora's actions:


Planet Datatrans event type	Zuora Action
Authorized Settled	Zuora updates the Gateway State to "Settled" on the payment transaction.
Failed Canceled	Zuora updates the Gateway State to "FailedToSettle" on the payment transaction. Zuora creates an external refund with the reason code set to "Payment Rejection" if the code is active in the Reason Codes list . Otherwise, Zuora creates an external refund with the reason code set to the default reason code in the list. If the Support refunding payments from the credit balance with Gateway Reconciliation setting is enabled, a credit balance refund will be created. See Refund payments with credit balance in gateway reconciliation for more information.

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