Soft Descriptors
Learn how merchant soft descriptors enhance transaction transparency by appearing on customer credit card statements, helping to prevent chargebacks.
Merchant soft descriptors are supported with the integration, allowing you to submit any information you want about the purchase. This soft descriptor appears on your customer's credit card statement and helps identify what the charge is for. Examples of soft descriptors are your product name, company name, store locations. Using soft descriptors helps prevent chargebacks that occur when a customer does not recognize a charge on their credit card and mistakes it for fraud.
The Zuora API fields for soft descriptors map to the Verifi API fields as follows:
|
Zuora API Field Name |
Zuora API Object |
Verifi API Name |
Field Type |
Field Size |
|---|---|---|---|---|
|
SoftDescriptor |
Payment |
descriptor |
Alphanumeric |
25 |
|
SoftDescriptorPhone |
Payment |
descriptor_phone |
Alphanumeric |
15 |