Best Practice to Use Worldpay Gateway Reconciliation
Learn how to configure Worldpay Gateway Reconciliation for multiple currencies by creating and managing multiple Worldpay accounts and payment gateway instances in Zuora.
Worldpay only allows you to specify one main currency for your Worldpay account. All transactions on the gateway side will be converted to this currency. If the currency of the customer account in Zuora that determines the transaction currency does not match the currency of the Worldpay account, Worldpay Gateway Reconciliation will ignore the chargeback events. In this case, to have Worldpay Gateway Reconciliation working for different currencies, you need to:
- Create multiple Worldpay accounts for different currencies. Each account is dedicated for one currency.
- Configure multiple payment gateway instances in Zuora in correspondence with different Worldpay accounts.
- Assign payment gateway instances to customer accounts in different currencies. Ensure that the currency of a customer account is the same as the currency of the Worldpay account to which the Worldpay gateway instance is mapped.
The subsequent payment transactions that happen in one customer account will be sent and processed in the same currency.