Reconcile Zuora PMU with CyberSource
Learn how to reconcile Zuora updater batches with CyberSource Account Updater response files by using the batch details on the Batch Information page.
Use the following two fields on the Batch Information page to reconcile a Zuora batch with the corresponding CyberSource Account Updater report:
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Updater Request ID: The file identifier that indicates which request file the batch is associated with. Use this ID to match a Zuora updater batch with the report file that the updater service provider generates.
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Post Date: The date when Zuora submitted the batch request file to the report server of the account updater service provider.
The following figure shows an example of CyberSource batches for the merchant zuoratest. The number that follows the merchant name is the batch number.
To find the corresponding response file in the CyberSource Business Center, complete the following steps.
- Log in to the CyberSource Business Center.
- In the navigation menu, click .
- On the Report Search page, configure the search criteria:
- In the Frequency list, select Daily.
- In the Date field, select the batch submission date.
- Click Submit.
The Report Search Results section lists all reports that are generated for the selected post date. You can download these reports, but all reports are encrypted.