Learn how to configure the Adyen Account Updater in Zuora to automatically update payment methods through the Adyen gateway.

1. Click your username at the top right, and navigate to Settings > Payments > Set Up Payment Method Updater .
2. Select Adyen from the Updater Type list, and click add payment method updater .
3. In the Basic information area, configure the following information:

   • Processor : The PMU functionality has to be approved by your gateway/processor. Once enabled, Zuora will automatically send Adyen payment methods to the Adyen gateway for updates.

   • Select the Active box to activate your Adyen Account Updater in Zuora. When this check box is selected, PMU will automatically submit credit card information for updates. Note that if multiple active updaters are configured, they might submit the same cards and receive the same updates.

   • In the Name field, enter the name you want to use to identify the updater.

4. In the Credentials area, configure the following information:

   • In the Merchant Account Name field, enter the merchant account name assigned by Adyen.

   • In the Company Account Name field, enter the company account name assigned by Adyen.

   • In the SFTP Username field, enter the SFTP user name used for account updates.

   • In the File Submission Platform field, enter a unique identifier for the server used to submit batch files to Adyen. Note that do not enter the identifier for a server that hosts multiple Zuora tenants. If you do not have any specific setting, you can enter Zuora .

5. In the Updater services area, select the updater services that you want to use.

   • Select the Visa Account Updater (VAU) check box.

   • Select the MasterCard Automatic Billing Updater check box. Both Visa and Mastercard services are supported.

6. In the Rules area, configure the following information:

   • Specify a value for Start Payment Method Updater service days prior to the Bill Cycle Day field. Zuora recommends using a value of 5 to 7 days prior to the Bill Cycle Day, because the Adyen Account Updater service takes approximately 5 days to process the credit card account information for updates.

   • If the Only update payment methods for customer accounts associated to this gateway/processor option is selected, only the credit cards for customer accounts that meet either of the following conditions are included in the updates. Disable this field to send all credit card information to Adyen.

     • The default payment gateway of the customer account is set to Adyen (in the Billing and Payment Info section on the Customer Account page).

     • The default payment gateway of the customer account is not configured, but the default payment gateway of the tenant is set to Adyen.

   • If the Only update the default payment method for AutoPay customer accounts setting is selected, only the default credit card payment methods for customer accounts with the AutoPay setting enabled are included in the updates. Clear this check box to submit data of all credit cards for all customer accounts, regardless of whether AutoPay is enabled for the customer account or not.

7. Click save updater information to save configurations.