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Retry status values

Describes the possible retry status values for accounts, invoices, and debit memos in Configurable Payment Retry.

Account retry status

StatusDescription
In retryThe account is active in a retry process. It indicates that either an invoice of the account or the account enters a retry cycle.
FailureThe retry process for the account has completed with errors and payments have not been collected.
BlankAll accounts start with this status, with no value for the field. After the account or an invoice of the account enters a retry process, this field begins to be updated. If a retry cycle completes and payments are collected, this field becomes blank again.

Invoice or debit memo retry status

StatusDescription
In retryThe invoice or debit memo is active in a retry process.
CompleteThe retry process has completed and the payment has been collected.
Complete - ExternalThe retry process has completed due to a payment made outside of the retry process. It means that an ad hoc payment has been made during the retry process. The next time Configurable Payment Retry attempts to retry a payment, it recognizes the payment and updates the status to Complete - External.
FailureThe retry process has completed and no payments have been received.
BlankAll invoices or debit memos start with this status, with no value for the field. After the account or the invoice or debit memo enters the retry process, this field begins to be updated. The field will never be blank again unless it is manually modified to be blank, which is not recommended.