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Prevent a retry attempt

Learn how to configure Payment Run retry rules to prevent a retry attempt after a failed payment.

To prevent a payment retry attempt after the initial attempt failed, configure the Payment Run retry rules by using the following values:

  1. Specify 1 for the Maximum number of payment failures per Payment Method allowed .
  2. Do not enter a value for the Do not retry payment if last payment attempt was less than field.

Once the Payment Method that is set as default on the Account Level has failed to process a successful payment, the next payment run will not try to process a payment for this account.