Learn how to create a new OAuth access token by navigating through the Payments Settings, selecting the gateway type, and completing the authentication process.

1. Navigate to the Payments Settings page and click Gateway Authentication .
2. Select the gateway type from the list and click create authentication . The New Authentication page opens.
3. Enter a name for the token that can help you identify the token.
4. Verify that the correct type of gateway is selected.
5. If you want to use the gateway test environment, select Use Gateway Test Environment .
6. Click save . You are then directed to the gateway app login page.
7. Take the following steps to complete the token creation on the gateway app login page. If you encounter any problems in your login and connection process, please contact the GoCardless or Stripe support.

   • GoCardless: If you are inviting a team member, ensure the read-write access level is selected.

     1. Ensure that the user account for which the token is created has the read-write access level .

     2. Enter your email address and password that are used to log into your GoCardless merchant account.

     3. Ensure that the I agree to the Connected Merchant Agreement checkbox is selected, and click Connect account . You are then redirected back to your Zuora tenant.

   • Stripe

     1. Enter your email address and password to log into your Stripe merchant account. If you want to connect to an existing Stripe account, ensure that your email address has been included in the Team Member list in Stripe for this account. Contact your Stripe account administrator to add your email to the list.

     2. After you log into your Stripe account, select the account to be connected.

     3. Click Connect . You are then redirected back to your Zuora tenant.

        Note: On the Stripe login page, if you are in the test mode, a Skip this form button is available at the top. If you click Skip this form , a test access token is created for accessing and testing functions, but it is not linked to your account. With this test access token, you are not able to view any payment transaction logs because your Stripe account is not connected to your Zuora account yet. You cannot make the refund with this test token for the payment that was created before you create this access token. For more information, please contact Stripe.