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Configure payment gateway instance for PayPal Complete Payments

Learn how to configure a PayPal Complete Payments gateway instance in Zuora, including selecting the gateway type, entering credentials, and saving the configuration.

Perform the following steps to configure a payment gateway instance in Zuora:

  1. Click your username in the upper right and navigate to Settings > Payments > Setup Payment Gateway .
  2. On the Payment Gateways page, click the Configure Gateway Instance tab and scroll to the bottom.
  3. On the Configure Gateway Instance tab, select the payment gateway from the Gateway Type drop-down.
  4. From the Gateway Type list, select PayPal Complete Payments and click Create Gateway .
  5. In the New Gateway page, enter a name for the new gateway.
  6. From the Merchant ID list, choose the PayPal account for which you created the merchant ID.
  7. Enter the required information, such as basic information, credentials, and rules. Note that not all the configuration fields support the vertical line character "|". For password fields, if your gateway assigns a password containing this character, Zuora will display a validation error. To resolve this issue, contact your gateway provider to request a new password without the unsupported character.
  8. Click Save Gateway Information .