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Cancel a Recurring Payment Run

Learn how to cancel a recurring payment run, including selecting the scheduled run and confirming cancellation.

To cancel a recurring payment run:

  1. Navigate to Payment Operations > Payment Runs and select the scheduled payment run that you want to cancel. This payment run will be in Pending status because it is scheduled to run in the future.
  2. You can cancel a recurring payment run in two ways: A dialog will prompt you to confirm that you want to cancel the selected payment run.
    • Click Cancel located below the payment run status.

    • Click the payment run number to enter the Payment Run detail page, and then click Cancel to cancel the payment run.

  3. Select cancel all repeat sequence payment runs .
  4. Click Yes .

The payment run status will change from Pending to Cancelled .

If you choose to cancel the current payment run, it will cancel the current payment run and immediately schedule the next recurring payment run.