Enable credit balance refunds during gateway reconciliation
Learn how to enable refunds of payments using available credit balances during gateway reconciliation.
With the Support refunding payments from the credit balance with Gateway Reconciliation feature enabled, payments with an available credit balance amount can be refunded by using the credit balance during reconciliation. When the FailedToSettle event occurs on a payment, a credit balance refund is created if the refund amount is equal to or less than the existing credit balance amount.
Note:
This feature is available only when Invoice Settlement is disabled. It is not required when Invoice Settlement is enabled.
- Navigate to .
- Set Support refunding payments from the credit balance with Gateway Reconciliation to Yes.
- Save the payment rules.