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Enable Adyen Real-Time Reconciliation in Zuora

Learn how to enable and configure Real-Time Reconciliation for Adyen in Zuora by following a series of steps, including setting up merchant accounts and configuring gateway settings.

To enable and configure Real-Time Reconciliation for Adyen v2.0, complete the following steps:

  1. Click your username in the upper right and navigate to Settings > Payments > Configure Real-Time Reconciliation.

    This page displays all available Real-Time Reconciliation configuration mappings for active gateway authentication credentials.

    • Name: the name of your Adyen merchant account.
    • Gateway Type: the type of the gateway instance associated with the Real-Time Reconciliation service.
    • Gateway Identifier: your Adyen merchant account name.
    • User: the Zuora username of the user who performs the reconciliation actions.
    • Actions: the operations for managing the Real-Time Reconciliation configuration:
      • Delete: Delete a configuration mapping.
      • Edit: Update the HMAC key or the user who will perform the reconciliation actions.
  2. Select Adyen from the Gateway Type dropdown list, and then click Add.
  3. On the Enable Real-Time Reconciliation page, add the merchant account and user that will be used by Zuora to perform the reconciliation actions.
  4. In the Gateway Merchant Account field, enter your Adyen merchant account name.

    It must be identical to the value of the Merchant Account field on your Adyen gateway instance configuration page in Zuora.

  5. In the HMAC Key field, enter the HMAC key that you generated in Step 1 Configure a webhook in your Adyen merchant console.
  6. In the User to reconcile events section, select any of the following options.

    Ensure the user has obtained the required permissions. Note that only users created through the Zuora UI are loaded in the list. Users created through One ID are not available in the list.

    • Current User: the user who is logging in to Zuora and performing this Real-Time Reconciliation enablement.
    • Select a User: Select a user from the list who has obtained the required permissions to perform reconciliation actions.
  7. Click Submit.