Refund payments with credit balance in gateway reconciliation
Learn how to refund payments using the credit balance during gateway reconciliation when the Invoice Settlement is disabled.
With the Support refunding payments from the credit balance with Gateway Reconciliation setting enabled, payments with an available credit balance amount can be refunded by using the credit balance during reconciliation. When the FailedToSettle event occurs on a payment, a credit balance refund will be created if the refund amount is equal to or less than the existing credit balance amount.
This setting is only available when Invoice Settlement is disabled. It is not required when Invoice Settlement is enabled.
Enable the setting
By default, this setting is disabled. To enable it, navigate to and set Support refunding payments from the credit balance with Gateway Reconciliation to Yes .