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Zuora custom events for Orders

Describes Zuora custom events for the Orders feature.

If you want to enable the Orders feature and these events, submit a request at Zuora Global Support. Once the feature is enabled, Zuora will provide you with these Zuora custom events and corresponding notifications out of the box.

If the Orders Harmonization feature is enabled in your tenant, the Orders events and notifications are available for any order action created through the Orders API.

Name

Related Event

Description

Order Processed

Order Processed

An order has been processed.

Add Product

Order Action Processed

A product is added to an order.

Cancel Subscription

Order Action Processed

A subscription is canceled.

Change Plan

Order Action Processed

A rate plan in a subscription is replaced by another rate plan.

Create Subscription

Order Action Processed

A subscription is created.

Owner Transfer

Order Action Processed

The invoice owner or subscription owner is changed.

Remove Product

Order Action Processed

A product is removed.

Renew Subscription

Order Action Processed

A product is renewed.

Resume Subscription

Order Action Processed

A subscription is resumed.

Suspend Subscription

Order Action Processed

A subscription is suspended.

Terms and Conditions

Order Action Processed

Changes happened to the terms and conditions of a subscription.

Update Product

Order Action Processed

A product is updated.