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Package Management errors

This reference provides error codes and remedies for package management issues, including file type support, package duplication, and version conflicts.

Error code range: 70002631–70002651

CodeError CodeError MessagePossible Remedy
70002631PKG_FILE_TYPE_NOT_SUPPORTEDOnly .tar.gz package files are supported.Repackage the file in .tar.gz format.
70002632PKG_NOT_FOUNDThe requested package was not found.Verify the package ID.
70002633PKG_DUPLICATIONThis package already exists (ID: [Package ID], revision: [Revision Number]).Use the existing package or upload a new version.
70002634PKG_INVALID_STATUS_INSTALLINGThe package is currently being installed. Please check back shortly.Wait for the installation to complete, then check the status.
70002635PKG_INVALID_STATUS_INSTALLEDThis package has already been installed.No action needed.
70002636PKG_INVALID_FILE_NAMEThe package file name “[File Name]” is invalid. Expected format: “name-version.tar.gz”.Rename the file to match the expected format.
70002637PKG_INVALID_FILE_VERSIONThe package version “[Version Number]” is invalid.Use a valid version number.
70002638PKG_CONFLICT_ACTIVE_METERThere are running meters (ID: [Meter ID]). Installing the package may affect them. Please stop the meters first, or force the installation.Stop running meters before installing, or use the force install option if you accept the risk.
70002639PKG_LATEST_VERSION_NOT_FOUNDThe package file version ([File Version]) does not match the metadata version. Please verify that both versions match.Rebuild the package with matching file and metadata versions.
70002640PKG_INSTALL_FAILEDPackage installation failed. Please contact support.Contact support with the package details and error information.
70002641PKG_VERSION_OUT_OF_DATEThe package version “[Version Number]” is outdated. It must be newer than the current version “[Current Version]”.Upload a package with a version number newer than the currently installed one.
70002642JOB_NOT_FOUNDThe requested job was not found.Verify the job ID.
70002643FS_PATH_ILLEGAL_CHAR_SEQUENCEThe path “[Path]” contains invalid characters “[Invalid Characters]” in operator “[Operator Name]”.Remove the invalid characters from the path.
70002644TARGET_FOLDER_ILLEGAL_CHAR_SEQUENCEThe target folder “[Folder Path]” contains invalid characters “[Invalid Characters]”.Remove the invalid characters from the folder path.
70002645MISSING_REPLAY_TIME_SCOPEBoth a start date and end date are required for replay.Provide both start and end dates.
70002646EVENT_STORE_SOURCE_OPTION_PROCESSOR_ID_MISSINGA processor ID is required for the event store source option.Include the processor ID.
70002647A_JOB_IS_DELETING_DATA_FROM_THIS_EVENT_STOREData is currently being deleted from an event store in this meter. Please try again later.Wait for the deletion job to complete.
70002648ANOTHER_METER_IS_WRITING_DATA_TO_THIS_EVENT_STOREAnother meter is currently writing to an event store used by this meter. Please try again later.Wait for the other meter to finish writing.
70002649THE_SAME_EVENT_STORE_IS_NOT_ALLOWED_FOR_​MULTIPLE_TARGETS_IN_ONE_METERThe same event store cannot be used by multiple targets within one meter. Please assign a different event store to one of the targets.Assign unique event stores to each target.
70002650THE_SAME_EVENT_STORE_IS_NOT_ALLOWED_FOR_​SOURCE_AND_TARGET_IN_ONE_METERA source and target within this meter cannot share the same event store. Please assign a different event store.Use different event stores for the source and target.
70002651EVENT_STORE_NOT_FOUNDThe event store was not found.Verify the event store exists. Create one if needed.