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Use an external SMTP server

Learn how to use an external SMTP server in Workflow. This server can be managed by yourself or an email service provider.

  1. Click the Settings tab of Workflow, and then click Login & SMTP Credentials.
  2. Specify the information of the SMTP server in the External SMTP section.

    The following table provides the description of each field:

    Field

    Required or optional

    Description

    SMTP Server Name

    Required

    Host name of the external SMTP server. Note that Zuora enables the external SMTP server for Workflow only if this field is specified.

    SMTP Port

    Required

    The port that Zuora uses to connect to the external SMTP server.

    SMTP Username

    Required only if the SMTP Authentication checkbox is selected

    The username for the external SMTP server.

    SMTP Password

    Required only if the SMTP Authentication checkbox is selected

    The password for the external SMTP server.

    SMTP Authentication

    Optional

    Indicate whether to enable authentication when communicating with the external SMTP server.

    Enable StartTLS

    Optional

    Indicate whether to enable a secure connection with the external SMTP server by using TLS or SSL.

  3. Click Update .