Getting Started with Subscriber Portal
Learn how to install, configure, and work with the Subscriber Portal, including setting up the Ecommerce Portal app and customizing your portal's interface and features.
Install Subscriber Portal
As a first step, you must install the Ecommerce Portal app in your Connect tenant. See Install an App for instructions on how to install an app. When creating a new app instance in the Apps tab, select Ecommerce Portal in the dropdown list.
Specific to the Ecommerce Portal app, select your Zuora tenant credentials in the Source dropdown list. OAuth credentials are not supported by this app.
Configure Subscriber Portal
The configurations of Subscriber Portal consist of three steps.
1. (Optional) Configure SSO for your portal. If you want to use SSO in your portal, you must create a ticket at Zuora Global Support at least one month prior to the go-live of your portal to initiate the process. An engineer will then be assigned to assist you in designing and testing the SSO integration.at least one month prior to the go-live of your portal to initiate the process. An engineer will then be assigned to assist you in designing and testing the SSO integration.
2. Configure User Interface - Customize the look and feel of your portal.
3. Configure Portal Features - Configure the back-end settings of your portal.
Work with Subscriber Portal
After you have completed all the required configurations, you are ready to use the configured portal. See Work with Subscriber Portal for details.