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Change One CRM Account ID

Guides you through the process of changing the CRM Account ID in a customer account using Zuora.

To change the CRM Account ID in the customer account:

  1. In Zuora, navigate to Zuora > Customer Accounts.
  2. Click the customer account you want to edit.
  3. Click edit .
  4. Update the CRM Account ID for the applicable customer account. See Find the Salesforce Account IDs for retrieving the CRM Account ID.
  5. Click save .
  6. Re-synchronize the Accounts & Related Objects data as described in Synchronize Data from Zuora.