Learn how to create a customer account for a single org unit and add subscriptions.

1. Navigate to Customers > Customer Accounts in the left-hand navigation section and click Add New Account.
2. In the Basic Information and Contacts section, select the org unit in the Org Picker. To create a new unlabeled parent account, ensure that both Multi-Org and Customer Hierarchy are enabled in your tenant. The account can remain unlabeled only if it is an ultimate parent account. When assigning or updating a parent account, the selected parent must either be unlabeled or belong to the same org as the current account.
3. Enter the other Basic Information and Contacts for the account to complete customer account creation.

   

   In the Org Picker on the New Customer Account creation page, you will be able to select only one Org Unit to associate with the customer account.