Multi-Org and invoice settlement harmonization
Use this reference to understand the constraints and unsupported functionalities in Zuora .
Multi-Org and Invoice Settlement Harmonization
When Invoice Settlement Harmonization (ISH) is enabled within a Multi-Org environment, transaction types behave differently based on whether they are part of the Invoice Settlement framework or legacy settlement transactions.
- Invoice Settlement (IS) transactions such as Invoices and payments are labeled with a specific organization (Org) identifier.
- Legacy settlement transactions such as Invoice Item Adjustments (IIA) and Invoice Adjustments (IA), and Credit Balance Adjustments (CBA) are not Org-labeled and are not associated with a specific Org.
This distinction may require additional handling and reconciliation when working with org-specific and unlabeled accounting periods.
Transaction Labeling Behavior
| Transaction Identifier | Tansaction Term | Associated Organization |
|---|---|---|
| U-2 | INV-1 for -$100 | US |
| U-2 | IIA-1 for -$20 | N/A |
| U-2 | IA-1 for -$30 | N/A |
| U-2 | CBA-1 for -$40 | N/A |
Allocation to Accounting Periods
- INV-1 (Invoice): Assigned to the Customer Accounting Period with the US Org label.
- IIA-1 (Invoice Item Adjustment): Assigned to the Customer Accounting Period without an Org label.
- IIA-1 Revenue Schedule: Allocated to an Accounting Period without org label.
- IA-1 (Invoice Adjustment): Assigned to the Customer Accounting Period without an Org label.
- CBA-1 (Credit Balance Adjustment): Assigned to the Customer Accounting Period without an Org label.
Current Scope and Considerations
- Org Labeling Constraints:
- IS transactions such as Invoices and Payments are Org-labeled.
- Legacy transactions such as IIA, IA, and CBA remain unlabeled, and may require reconciliation.
- Accounting Period Reconciliation:
- Since legacy settlement transactions do not carry an Org identifier, organizations must align unlabeled adjustments with Org-specific accounting periods.
The organization labeling is applied as follows:
| Transaction Item | Allocation | Organization Label |
|---|---|---|
| INV-1 | with customer accounting period | US |
| IIA-1 | with customer accounting period | Unlabeled org |
| IIA-1 revenue schedule | with customer accounting period | Unlabeled org |
| IA-1 | with customer accounting period | Unlabeled org |
| CBA-1 | with customer accounting period | Unlabeled org |