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Deactivate or reactivate users

Learn how to deactivate or reactivate users in OneID to control their access.

A deactivated user cannot log in to OneID, regardless through the OneID portal or an identity provider via single sign-on, until the user account is reactivated in OneID by organization admins.

To deactivate or reactivate a user in OneID, take the following steps:

  1. Navigate to Admin Console > Users .
  2. Click the First Name or Last Name of a user. The detailed page of this user opens.
  3. Click Deactivate User or Reactivate User . The confirmation dialog opens.
  4. Click Confirm in the dialog. Then you can find the status of this user changes to INACTIVE or ACTIVE on the detailed page.