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Refresh timelines

Timelines for refresh requests depend on data volume and operational requirements, with estimates ranging from 48 to 96 hours.

Refresh request timelines are based on customer data volume and operational time that is required to act on the request.

Size

Estimated time

Low to Moderate volume

Up to 48 hours

Large volume

Up to 72 hours (3 days)

Above Large volume

Up to 96 hours (4 days)

To triage high-priority production issues, best-effort will be made to make the system available as soon as possible.

All request refreshes are entertained during business days only.