Welcome to Zuora Product Documentation

Explore our rich library of product information

Tax calculation when creating memos

This reference details the conditions under which tax calculations are supported for credit and debit memos, including those generated from invoices, product rate plan charges, and other methods.

The following tables show the supported (Yes) and unsupported (No) conditions of tax calculation when creating credit and debit memos.

Credit and debit memos that are generated from invoices:

Tax Engine

Invoice in Tax Inclusive Mode

Invoice in Tax Exclusive Mode

Zuora Tax

Yes
Note: Memo tax is calculated based on the default tax exclusive mode by default. There might be differences between invoice tax amount and memo tax amount because of the rounding. If this happens, try switching to the tax inclusive mode to calculate memo tax.
Yes
Note: Support the Percentage tax type only. We do not support the Flat Fee type.

Avalara

Yes

Connect

Yes

Credit and debit memos that are generated from product rate plan charges:

Tax Engine

Invoice in Tax Inclusive Mode

Invoice in Tax Exclusive Mode

Zuora Tax

Yes
Note: Support the Percentage tax type only. We do not support the Flat Fee type.
Yes
Note: Support the Percentage tax type only. We do not support the Flat Fee type.

Avalara

Yes

Yes

Connect

Yes

Yes

Credit memos that are generated from other ways, such as bill run or REST API:

Tax Engine

Invoice in Tax Inclusive Mode

Invoice in Tax Exclusive Mode

Zuora Tax

Yes
Note: Support the Percentage tax type only. We do not support the Flat Fee type.
Yes
Note: Support the Percentage tax type only. We do not support the Flat Fee type.

Avalara

Yes

Yes

Connect

  • Bill Run: No

  • Other ways via REST API (Except generating memos from invoices and product rate plan charges): Yes

  • Bill Run: No

  • Other ways via REST API (Except generating memos from invoices and product rate plan charges): Yes