Cancel Brazil e-invoices
You can cancel a Brazil e-invoice from the invoice detail page or cancel it with substitution by submitting a replacement invoice.
- Cancel an e-invoice from the invoice detail page:
- Open the invoice detail page for the Brazil e-invoice that you want to cancel.
- From More, select Cancel E-Invoice.
- Select a cancellation reason code:
Code
Description
1
Error in Issuance
2
Service Not Rendered
9
Other
- Enter a cancellation description.
- Submit the cancellation request.
- Cancel an e-invoice with substitution:Note: Use this procedure when you are submitting a replacement invoice. Set the cancellation fields on the replacement invoice and submit it through the normal e-invoice submission process. Do not separately cancel the original e-invoice from its invoice detail page.
- Find the original e-invoice access key in the EInvoiceData object, in
Field1. - Set the following custom fields on the replacement invoice:
-
ReferenceInvoiceAccessKey__c(Required) — Set this field to the original e-invoice access key. -
CancelCode__c(Required) — Set this field to one of the following codes:Code
Description
01
Non-compliance with NFS-e of Simples Nacional
02
Classification of NFS-e in the Simples Nacional
03
Retroactive Inclusion of Immunity/Exemption for NFS-e
04
Retroactive Exclusion of Immunity/Exemption for NFS-e
05
Rejection of NFS-e by the borrower or by the intermediary if responsible for the payment of the tax
99
Others
-
CancellationReason__c(Optional) — If provided, enter 15–255 characters.
-
- Submit the replacement invoice through the normal e-invoice submission process.
- Find the original e-invoice access key in the EInvoiceData object, in