Remove products from subscriptions
This article guides you through removing a product from a subscription by creating an order and setting key dates to today's date.
This tutorial demonstrates how to remove a product from a subscription by creating an order.
In this tutorial, you will set the following dates to today's date:
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The date when the order is signed
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The contract effective date of the product removal
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The service activation date of the product removal
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The customer acceptance date of the product removal
Once a rate plan charge has been removed from a certain effective date, if you are going to perform another Remove product order action on the same charge, the system has the following behaviors based on the effective date of the second removal:
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If the effective date of the second removal is earlier than that of the first removal, the system supports it as in Remove Rate Plan on Subscription before Future-dated Removals .
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If the effective date of the second removal is the same as or later than that of the first removal, the system behaves in the following manner:
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A new subscription version will be created as a result of the second removal.
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The second removal will take no effect and the end date of the rate plan charge is still set as the effective date of the first removal.
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