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Support for Gateway Reconciliation

Overview of Gateway Reconciliation events supported by CyberSource, Payment API v2.0, including Settlement, Chargeback, and Rejection for various payment methods.

CyberSource, Payment API v2.0 supports the following Gateway Reconciliation events:

Payment Method

Supported GR events

Credit Cards

  • Settlement

  • Refund

  • Chargeback

  • Rejection

ACH

  • Settlement

  • Rejection

SEPA

  • Settlement

  • Rejection

For credit card reconciliation, you can use the Payment Batch Detail Report to reconcile supported settlement, refund, and chargeback activity from CyberSource.

Use the Payment Batch Detail Report only for card transactions. Do not use this report for direct debit payment methods such as ACH, SEPA, or BACS.

If the report contains unsupported ApplicationName values, Zuora skips those records during reconciliation processing.

The Gateway Reconciliation reports available to you depend on the CyberSource processor you use. For processor-specific report availability, see Supported processors for CyberSource Gateway Reconciliation for more information.