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Stripe Real‑Time Account Updater

The Stripe Real‑Time Account Updater (RTAU) ensures your stored credit card details are automatically updated, reducing payment declines and preventing involuntary churn in subscription billing.

Stripe Real-Time Account Updater (RTAU) in Zuora is available through a limited enablement path for supported Stripe v2 credit-card configurations. This is not a standard self-service feature. To use Stripe RTAU, you must enable Stripe tokenization for the applicable Stripe setup, configure Stripe Real-Time Reconciliation and the required Stripe webhook endpoint, and have Zuora enable the feature for your tenant.

Note:

This feature is currently supported only for tokenised payment methods

With Zuora’s Payment Orchestration for Stripe:

  • Card updates are applied automatically to existing credit card payment methods in Zuora.
  • No payment method migration is required.
  • After the required setup is completed and the feature is enabled for your tenant, Zuora applies supported card metadata updates automatically.