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Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Data source reference

Credit Balance Adjustment data source

Data source to export data associated with credit balance adjustments

Use this data source to export data associated with credit balance adjustments. One row in the export represents one credit balance adjustment. Note that the Order to Revenue feature or the Billing - Revenue Integration feature does not support the Credit Balance Adjustment object.

Note:

If you have the Invoice Settlement feature enabled, this data source is deprecated and only available for backward compatibility.

Accessing the data source

Navigation: Reporting > Data Sources and select Credit Balance Adjustment as the Data Source.

Data source diagram

This diagram illustrates the hierarchical association between the base Credit Balance Adjustment object and related (joined) Zuora objects.

Credit Balance Adjustment Data Source Diagram

Data source details

The following sections provide data source details.

Base object description

Zuora ObjectDescription
Credit Balance Adjustment

Represents one adjustment to the credit balance.

This is the base Zuora object for the Credit Balance Adjustment data source export and includes the following fields:

  • Account Id
  • Accounting Code
  • Adjustment Date
  • Amount
  • Comment
  • Created By ID
  • Created Date
  • ID
  • Number
  • Reason Code
  • ReferenceId
  • Source Transaction ID
  • Source Transaction Number
  • Source Transaction Type
  • Status
  • Transferred To Accounting
  • Type
  • Updated By ID
  • Updated Date

Descriptions for related Zuora objects are listed in alphabetical order.

Zuora ObjectDescription
Account

The customer account information. Note this is the Subscription Owner account.

Accounting Period

Periods of time that represents the financial calendar of your company. Used to assist with accounting close activities and financial reporting. Contains the following fields:

  • Created By ID
  • Created Date
  • End Date
  • Fiscal Quarter
  • Fiscal Year
  • ID
  • Name
  • Notes
  • Start Date
  • Status
  • Updated By ID
  • Updated Date
Accounts Receivable Accounting Code

Accounting code for accounts receivable. Contains the following fields:

  • Category
  • Created By ID
  • Created Date
  • GL Account Name
  • GL Account Number
  • ID
  • Name
  • Notes
  • Status
  • Type
  • Updated By ID
  • Updated Date
Bank Account Accounting Code

Accounting code for your bank account. Contains the following fields:

  • Category
  • Created By ID
  • Created Date
  • GL Account Name
  • GL Account Number
  • ID
  • Name
  • Notes
  • Status
  • Type
  • Updated By ID
  • Updated Date
Cash on Account Accounting Code

Accounting code for customer cash on account. Contains the following fields:

  • Category
  • Created By ID
  • Created Date
  • GL Account Name
  • GL Account Number
  • ID
  • Name
  • Notes
  • Status
  • Type
  • Updated By ID
  • Updated Date
Credit Balance Adjustment FX Data

Contains Home Currency and Reporting Currency information.

To enable this option, submit a request at Zuora Global Support.

Entity

The entity that the data relates to. Part of the Multi-entity feature. Contains the following fields:

  • Address 1
  • Address 2
  • City
  • Country
  • Created By ID
  • Created Date
  • Display Name
  • Email
  • ID
  • Name
  • Postal Code
  • State
  • Updated By ID
  • Updated Date
Invoice

The invoice to which the payment is applied.

Journal Entry

Represents a Zuora transaction recorded as a debit and credit. Includes the following fields:

  • Created By ID
  • Created Date
  • Currency
  • ID
  • Journal Entry Date
  • Notes
  • Number
  • [Segment Name]: One or more fields representing the name of each segment created. These fields become available for export on this data source only if they are used by the GL segmentation rule.
  • Status
  • Transaction Count
  • Transaction Type
  • Transfer Date
  • Transferred By
  • Transferred To Accounting
  • Update By ID
  • Updated Date

This object is available on this data source only when Zuora Finance is enabled on your tenant.

Journal Run

Automated process for creating journal entries from Zuora transactions. Includes the following fields:

  • Created By ID
  • Created Date
  • ID
  • Number
  • Process End Date Time
  • Process Start Date Time
  • Status
  • Target Date Type
  • Target End Date
  • Target Start Date
  • Total Journal Entry Count
  • Updated By ID
  • Updated Date

This object is available on this data source only when Zuora Finance is enabled on your tenant.

Payment

The money sent by a customer to pay for charges related to their subscriptions. Contains the following fields:

  • Accounting Code
  • Amount
  • Applied Amount (Only applicable if you have Invoice Settlement enabled)
  • Applied Credit Balance Amount
  • Authorized Transaction ID
  • Bank Identification Number
  • Cancelled On
  • Comment
  • Created By ID
  • Created Date
  • Currency
  • Effective Date
  • Gateway
  • Gateway Order ID
  • Gateway Reconciliation Status
  • Gateway Reconciliation Reason
  • Gateway Response
  • Gateway Response Code
  • Gateway State
  • ID
  • Marked For Submission On
  • Payment Number
  • Payout Id
  • Prepayment
  • Reference ID
  • Referenced Payment ID
  • Refund Amount
  • Second Payment Reference ID
  • Settled On
  • Soft Descriptor
  • Soft Descriptor Phone
  • Source
  • Source Name
  • Standalone (Only applicable if support for standalone payments is enabled)
  • Status
  • Submitted On
  • Transferred to Accounting
  • Type
  • Unapplied Amount
  • Updated By ID
  • Updated Date
Refund

Represents money that is returned to a customer, or a reversed transaction.

Last updated: December 5, 2025