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Parent and event category code for Events and Notifications

Describes Zuora's event organization using parent category codes and event category codes.

Zuora categorizes standard events based on their associated objects. Each standard event has a unique event category code and falls under a parent category, represented by a unique parent category code.

  • Parent category code: This code represents a product area or object in Zuora. You can specify a parent category as the related event in an email or a callout template, and link the template to notification definitions for any standard, custom, or custom scheduled events within that category. For example, if you set 1100 - Invoice as the related event in a callout template, you can link the template to notifications for events such as 1110 - Invoice Posted , 1140 - Invoice Due , or any custom or custom scheduled events associated with the Invoice object.

  • Event category code: This code represents a standard event. You can specify a standard event as the related event in a notification definition, email template, or callout template. For email or callout templates linked to a specific standard event, you can only link them to notifications for the same event.

Parent category (product area)

Parent category (object)

Parent category code

Event name

Event category code

Billing

1000

Account

1500

Invoices Past Due Account Summary

1120

Amendment

1300

Amendment Processed

1310

Bill Run

1400

Bill Run Completion

1410

Forecast Run

1700

Forecast Run Completion

1710

Invoice

1100

Invoice Posted

1110

Invoice Due

1140

Manual Email For Invoice

1130

Rate Plan Charge

1800

Rate Plan Charge Key Dates

1810

Subscription

1200

Key Dates

1230

Subscription Created

1210

Upcoming Renewal

1220

Finance

3000

Accounting Period

3200

Trial Balance Completion

3210

Journal Run

3100

Journal Run Completion

3110

Payments

2000

Credit Memo

2700

Credit Memo Created

2710

Credit Memo Posted

2720

Email Credit Memo

2730

Debit Memo

2800

Debit Memo Created

2810

Debit Memo Posted

2820

Email Debit Memo

2830

Payment

2100

Gateway Reconciliation

2150

Manual Email For Payment

2130

Payment Declined

2110

Payment Processed

2120

Payment Run Completion

2140

Payment Method

2200

Payment Method Closed

2230

Payment Method Expiration

2210

Payment Method Updated

2220

Payment Method Updater

2500

Payment Method Updater Batch Completed

2520

Payment Method Updater Batch Started

2510

Refund

2400

Credit Balance Refund Processed

2420

Credit Memo Refund Processed

2430

Payment Refund Processed

2410

System

(N/A)

AQUA

2600

AQUA Data Export Completion

2610

Data Source

1600

Data Source Output Completion

1610

Import

2300

Import Processed

2310

The Credit and Debit Memo event categories are available only if the Invoice Settlement feature is activated.