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Disable a sync process

Learn how to disable sync processes between Zuora and NetSuite using the Zuora Integration Hub.

  1. In Zuora Integration Hub, navigate to My Connect > Tenants .
  2. Hover on the Zuora Login in Tenant Logins list and click Apps .
  3. Click Apps tab in the login details page.
  4. Hover on the connector instance that you use to run the sync.
  5. Click Launch .
  6. Click Settings in your instance of Zuora Connector for NetSuite.
  7. Click Advanced Settings.
  8. Scroll to the Disable/Force Syncs section.
  9. Select one or more sync processes to disable. You can disable processes that sync data from Zuora to NetSuite, or from NetSuite to Zuora. See Disable/Force Syncs for more information.
  10. Click Submit.