Troubleshoot integration processes
Troubleshoot integration issues in the Zuora Connector for Salesforce CPQ by examining the Apex Jobs table for insights on failed actions.
Zuora Connector for Salesforce CPQ creates asynchronous Apex Jobs when performing such actions as contracting a quote, syncing a product, and sending a contract to Zuora. When a process fails in the Connector, check the Apex Jobs table for additional information about the failed action.
| Action | Class that Triggers Apex Jobs |
|---|---|
| When you click the Contract button on a quote to generate a contract | OpportunityService |
| When you click the Send to Zuora button on the Contract page to create a new subscription in Zuora | ZuoraSubscriptionService |
| When you click the Send to Zuora button on contract to create a renewal or an amenment | ZuoraAmendmentService |
You can see the status of the Connector Apex Jobs by navigating to Setup > Monitor > Jobs > Apex Jobs and checking the status of the Apex Job created by a Connector class.