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Add reason code

Add a reason code for configuring prepaid and drawdown charges in Zuora.

The created reason code will be used in the configuration of prepaid and drawdown charges.

  1. In your Zuora tenant, navigate to Settings > Payments > Configure Reason Codes .
  2. Select Invoice Item Adjustment from the Define Reason Code drop-down list.
  3. Click Add new reason code.
  4. Enter Drawdown in the Reason Code Name column for the new line and click Save. The reason code is then saved and default to be active.

The Prepaid Drawdown app is ready to be used.

See Using Prepaid Drawdown for more information.