Upgrade single tenant to Zuora Multi-Org
Learn how to migrate a single tenant to Zuora Multi-Org using the Multiple Organization APIs.
- Contact Zuora Global Support to initiate your Multi-Org migration. The support team will connect you with the Zuora Multi-Org team to guide you through the process.
- Create the organizational hierarchy using the Multiple Organization APIs.
- Label the key objects:
- Customer Accounts
- Products in the Product Catalog
- Users
- Repeat the labeling process until all applicable objects are assigned to the correct organizations.
- Review audit log to validate labeling changes to the key objects.
- Prepare users for the transition by completing internal change management activities and communicating the new organizational visibility model.
- Validate the configuration and activate Zuora Multi-Org.