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Payments roles

This reference lists the user roles and permissions associated with the Payments role.

See User roles for general information about user roles.

Payments user roles

Your Zuora tenant has one Payments user role by default, the Zuora Payments Standard User role. You can also create custom Payments user roles as needed by clicking Add new role.

Payments permissions

The following table describes the Payments user permissions, and shows whether each permission is enabled for Zuora Payments Standard Users. Unless otherwise noted, all permissions control operations for both the Zuora UI and the APIs.

Area

Permission

Description

Granted to standard user?

Payments

Process External Payment

See Create a payment.

Yes

Cancel External Payment

See "Cancel a Payment" in Canceling, Voiding, and Deleting Payments .

Yes

Process Electronic Payment

See Create a payment.

Yes

Cancel Electronic Payment

See "Cancel a Payment" in Cancelling, Voiding, and Deleting Payments .

Yes

Override Transferred to Accounting

Change the Transferred to Accounting field of a payment from Yes to a different value.

No

Delete Payment

Delete voided or cancelled payments.

Yes

Override Accounting Code

See Overriding Accounting Codes on Payments .

No

Hide Cancelled Payments

Hide cancelled payments in the list of payments in the Zuora UI and in the Account Summary REST API call response.

No

Transfer Payment

See Transfer unapplied payments .

Yes

Apply Payment

Apply payments to invoices or debit memos.

Yes

Unapply Payment

Unapply the applied payments from invoices or debit memos. See Unapply Payments from Invoices and Debit Memos .

Yes

Scrub Sensitive Data of Specific Payment Method

Scrub all sensitive data related to a payment method that is stored in Zuora. See Scrub Payment Methods for more information.

No

Edit Payment Gateway Status

View and edit the Gateway State field in the Zuora UI.

No

Edit Payment Gateway Routing

Edit and create rules on the Payment Gateway Routing tab.

Users without this permission can only view existing rules on the Payment Gateway Routing tab.

For tenants created after the 2024.05.R1 release, this permission is not granted to Standard User by default.

For existing tenants, this permission is granted to Standard User by default.

Payment Runs

Manage Payment Runs

  • Create payment runs.

  • Create scheduled payment runs.

  • Cancel payment runs.

  • Stop payment runs.

  • Delete payment runs.

The Process Electronic Payment permission also needs to be allowed for a Manage Payment Runs role to work.

Yes

Refunds

Override Transferred to Accounting

Change the Transferred to Accounting field of a refund from Yes to a different value.

No

Change Reason Code

Change the reason code on an existing transaction.

Yes

Issue External Refund

See "Creating a Payment Refund" in Creating Refunds .

Yes

Issue Electronic Refund

See "Creating a Payment Refund" in Creating Refunds .

Yes

Cancel External Refund

Cancel an external refund.

Yes

Cancel Electronic Refund

Cancel an electronic refund.

Yes

Delete Refund

See Deleting a refund .

Yes

Credit Balance

Override Transferred to Accounting

Change the Transferred to Accounting field of a refund from Yes to a different value.

No

Credit Balance Electronic Refund

See Cancel and Refund Credit Balances .

No

Create Credit Balance Adjustment

See Create a Credit Balance Adjustment .

Yes

Cancel Credit Balance Adjustment

See Cancel a Credit Balance Adjustment .

Yes

Delete Cancelled Credit Balance Adjustment

Delete cancelled credit balance adjustments.

Yes

Credit Balance External Refund

See Cancel and Refund Credit Balances .

Yes

Admin

Manage Payments Settings

Allows users to access Payment Settings.

Yes