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Accounts Receivable

Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Run a trial balance

Run a trial balance: Process

Learn how to run a trial balance

Before running a trial balance, you should configure aging buckets to fit your business needs.

To run a trial balance, navigate to Finance > Accounting Periods. You can run trial balances only for open accounting periods.

Note:

If you create new transactions in an accounting period while the trial balance for that accounting period is running, these new transactions may not be included in the trial balance.

Complete these steps.

  1. Click the Name of an open accounting period link to view details about the accounting period. If you have run a trial balance previously, this page includes the last date that the trial balance was run (the Updated on date).
  2. Click the Run Trial Balance button. Zuora generates a summary of all the data you need to review before you close the accounting period.
  3. Refresh the page after a few minutes to view the Accounting Period Summary tab. Note that if you have a large volume of data in the accounting period, it might take several hours to generate the trial balance summary.
  4. Click Action Needed to view the items, and any other messages about the trial balance. The Action Needed tab lists the items that you must clear before you can close the accounting period. See Fix trial balance errors for detailed instructions.
    Note: By default, Unprocessed Charges are not generated while generating the Trial Balance. Under the Action Needed tab click click here to generate the Unprocessed Charges. Contact

    Zuora Global Support

    if you want to generate the Unprocessed Charges report along with the Trial Balance. For more information, see

    Unprocessed charges.

    .
  5. If there are no required or optional actions needed, you can close your accounting period: On the accounting period detail page, click more > Close this Accounting Period.

Last updated: November 21, 2025