Configuration of SRPC/SRP segments for application items
Configure GL segmentation to resolve SRPC/SRP segment values for application items so that journal output can include populated SRPC/SRP labels without changing existing segment values.
Configure GL Segmentation to populate Subscription Rate Plan Charge (SRPC) and Subscription Rate Plan (SRP) segment values for application items.
Overview
For the following application item transaction types, SRPC/SRP segment values were previously empty:
Credit Memo Application Items (CMAI)
Payment Application Items (PAI)
Refund Application Items (RAI)
You can configure each transaction type to resolve SRPC/SRP values from a linked item when Zuora processes a subsequent segment request or journal run. The default setting leaves SRPC/SRP segment values blank, so existing tenant configurations are unchanged unless you enable a resolution option.
How resolution works
When resolution is enabled, Zuora looks up the linked item for the application transaction and uses that item to resolve SRPC/SRP segment values. The available resolution directions are:
Source item: The item on the originating side of the application. For example, for a CMAI transaction, this is the credit memo item.
Applied-to item: The item on the receiving side of the application. For example, for a payment application, this is the invoice item or debit memo item to which the payment is applied.
If the linked item does not contain a subscription charge, SRPC/SRP segment values remain empty. This behavior is expected and does not cause the journal run to fail.
Configure SRPC/SRP segment resolution provides steps to configure SRPC/SRP segment sources for application item transaction types in Zuora Finance Settings.
For more information, see:
Journal output behavior
After you enable resolution for a transaction type:
Segments API responses and journal-run output can contain non-empty SRPC/SRP values for the configured transaction types.
Existing segment values are not overwritten. Only SRPC-related labels that were previously empty are populated.
Values resolved from other fields, such as the account or memo date, are unchanged.
For CMAI transactions, Product Rate Plan Charge (PRPC) and related product and plan labels are resolved from the same linked item as SRPC/SRP when SRPC resolution is active.
If the linked item is a discount item, segment values follow the item to which the discount applies rather than the discount item's own charge.
When Create FX Gain/Loss GL Entries is enabled, FX gain/loss journal-entry rows carry the resolved SRPC/SRP values of the corresponding CMAI, PAI, or RAI entries.