Migration updates for EU production environment
List of impacted features from sandbox to production transfer in the EU region with special consideration to limit disruption.
|
S.No |
Description |
Sandbox |
Production |
|---|---|---|---|
|
1 |
Access links for UI/backend |
Sandbox endpoints to be updated:
|
Production endpoints to be updated:
|
|
2 |
Notifications /Callouts |
Notifications are triggered based on UTC timezone (compared to PT in the US tenant) |
In the US, tenant notifications follow the PT timezone, whereas UTC is the standard in general |
|
3 |
Workflows |
Data migration excludes workflow run and log data. |
Data migration excludes workflow run and log data. |
|
4 |
Tenants IDs |
No impact |
No impact |
|
5 |
IP settings |
Use IP addresses from the EU sandbox |
Use IP addresses from the EU production |
|
6 |
Downtime |
The downtime is under 3 minutes |
The downtime is under 3 minutes |
|
7 |
Feature freeze window |
2-hour feature freeze window |
2-hour feature freeze window |
|
8 |
History/ Audit Trail |
The migration process does not include telemetry and login history. (can be accessed from the audit trail via DQ.) |
Audit Trail will undergo a full migration. |
|
9 |
User access |
The process continues as usual after migration, with the only difference being the location of the OAuth token in the EU instead of the US. The process has no impact on the end user. |
The user access process remains the same after migration, except that OAuth tokens are now generated in the EU. Tokens generated in the US region become invalid, but end users are not affected. |
|
10 |
Test User Account |
Set up a pre-migration test user account to verify migrated data. |
Set up a pre-migration test user account to verify migrated data. |