Dedicated Workflow Workers for Performance Booster and Performance Booster Elite
Zuora Workflow automates complex business processes at scale. Dedicated Workflow Workers ensure high-priority jobs run reliably with reduced queue times.
Zuora Workflow enables you to automate critical business processes. As business processes scale up in complexity and volume, Workflow operates with optimized routines to enable orchestrations to grow without any technical system and infrastructural impediments.
When initiated, workflows are placed in a global queue across all Zuora tenants to run as soon as processing power becomes available. The global queue is sufficient because the workflow generally begins execution within minutes. For top-priority workflow operations, where processing within a specified timeframe is critical, Zuora Dedicated Workflow Workers provide always-available resources that can be called upon without interference from other competing business processes.
Dedicated Workers reduce queue time for high-priority jobs and provide consistency in wait period lengths. Cutting down variable wait time better equips you to confidently support just-in-time and near-real-time workflows.
Workflow queue size mitigation tactics
You can manage Workflow queue size by assigning priority with careful consideration and continually monitoring the Workflow System Health Dashboard for any indicators and trends that surface long queue periods.
You must assign workflows as low, medium, and high priorities. Assigning all workflows to high priority does not produce any enhanced performance. If you ensure that asynchronous and batch jobs are in lower execution priority, then mission-critical flows have precedence.