Download memo documents

Learn how to download memo documents.

You can get a copy of the credit memo or debit memo either from the memo menu or the History section of the memo detail page.

From the memo menu: You can get memos either in PDF or Word format.
From the History section: You can view and download a specific version of the credit or debit memo PDF.

Navigate to Billing > Credit and Debit Memos in the navigation section.
On the Credit and Debit Memos page, click the memo number that you want to download in the Credit Memos or Debit Memos tab. The memo detail page opens:
- To download a memo in PDF or Word format from the memo menu, use the View button list to download the document in the desired format. The file is downloaded after you click the appropriate button.
- To download a memo PDF from the History section, scroll down to the History section of the memo detail page, and click View PDF next to the version of the memo you want to download.

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