Introduction to credit and debit memos management
Know how to manage credit and debit memos.
Zuora's credit and debit memo capability simplifies the process of correcting, adjusting, and managing balances on accounts and open receivables, such as invoices and debit memos. You can manage memos with the following operations from the Zuora UI and REST API:
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Create a credit or debit memo from an invoice and Create a standalone credit or debit memo from charges
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Create taxation items for credit memos and debit memos (REST API only)
Also, you can manage credit memo and debit memo custom fields from the Zuora UI and REST API.
If the Exclusive Tax No Rounding feature is enabled, credit memos and debit memos might fail to be posted or applied due to the default decimal precision of currencies. Zuora recommends that this feature be disabled if the Invoice Settlement feature is enabled.