Create a commitment using the Zuora UI
Learn how to create and configure commitments in the Zuora UI as part of an order, including applicable accounts, charge filters, and commitment schedules.
Commitments are created as part of an order. You can create a new order specifically for the commitment, or add a commitment to an existing order alongside subscription or other changes. Commitments can also be created using the Orders API. Refer to the Zuora API Reference for the full request schema.
- During the order creation, in the Commitments section, click Create Commitment. Zuora automatically sets the commitment account to match the account associated with this order. For information on creating subscriptions and orders, see Orders tutorials - Create Subscriptions
- Enter the basic information.
- Configure applicable accounts and charges. You can select which accounts' charges can contribute to the commitment from the following options:
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Commitment account only (default)
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Commitment account's direct child accounts
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Commitment account and it's direct child account
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Filtered accounts (accounts matching a custom field or other filter condition)
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Selected accounts (manually selected by name)
Applicable accounts are resolved and fixed at commitment creation time. New accounts created after activation (even if they would match the filter criteria) are not automatically added.
Choose which charges contribute. If a filter is not applied, all supported charge types on all applicable accounts are eligible:
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All charges (default)
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Filtered charges — filter by product, product rate plan, charge type, or custom field
Unlike applicable accounts, charge filters are re-evaluated when charges are added, updated, or removed, so future charges matching the original filter are automatically counted into the commitment. For more information, see Accounts and charge filters
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- To define commitment schedules, add one or more schedules based on the contract term. Schedules must be continuous - no gaps or overlaps. Schedule end date is exclusive. The system will auto-generate commitment periods for preview. Period end date is inclusive.
Field
Description
Commitment Start Date
Start date of the commitment.
Period Alignment
Align periods to commitment start date or a specific date
Schedule Start Date / End Date
Date range for a schedule. Scheduled end date is exclusive.
Period Type
Monthly, Quarterly, Semi-annually, Annually, or Single Period.
Use
Period Type = Single Periodfor maximum flexibility, so each schedule and period can be modified on its own.Period Amount
Committed amount per period.
Amount is prorated automatically when the first or last period is a partial period.
Period Amount Base
This is calculated per period.
- Enter description, accounting codes (use system default when blank), tax code, tax mode, revenue accounting fields,and custom fields.
- Click Save to save the commitment and review the order.
- (Optional) Click the Edit icon to edit the commitment details, or the Delete icon to delete it.
- Click Activate to activate the order.
- Once created, the commitment, schedules and periods become active, and eligible billed charges begin to contribute to the commitment balance according to the charge contribution process described earlier.