Early termination
Describes how early termination of a prepaid commitment affects service entitlement, refunds, billing acceleration, and charge contribution rules.
For more information about canceling a commitment, see Cancel a Commitment using the Zuora UI.
Behavior
The following behavior applies when a prepaid commitment is terminated early:
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Stops service entitlement immediately.
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There is no refund of prepaid commitment upon early termination.
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Unbilled installments are accelerated.
Rules
The following rules apply when a prepaid commitment is terminated early:
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Cannot cancel with the no settlement option.
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Must settle commitment upon termination.
Invalid contribution charges
Charge billing period based on the drawdown behavior above:
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If the date is before the cancellation date, the charge can still contribute.
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If the date is after the cancellation date, the charge cannot contribute.