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Service Billing

This topic explains how prepaid credit is applied to service billing invoices, including how it offsets service charges.

The following example shows how a prepaid installment appears on an invoice:

Line

Description

Amount

Tax

1

Recurring Service

$100

8

2

Annual Commitment – Credit Application

–$100

Total tax

$8

Total due

$8

Rules

The following rules apply to prepaid credit application on service billing:

  • Prepaid credit is applied to the net charge amount after any discounts are calculated.

  • Prepaid credit does not reduce the tax amount. Tax is calculated on the original service charge and remains on the invoice.

  • The credit application always appears as a separate invoice line and is not merged with the service charge line.