Basic information
Basic information about memos
The following table describes the basic information about memos.
|
Field |
Description |
|---|---|
|
Memo Type |
The type of the memo:
|
|
Customer Account |
The customer account that the memo belongs to. |
|
Source |
Only visible for credit memos that are generated by bill runs. The IDs of the bill run from which the credit memo is generated. |
|
Related Invoice |
The invoice number that the memo is related to. This field is only applicable if you create memos from invoices. |
|
Amount |
The total amount of this memo. It will be different from the 'Amount' listed in the Tax Message field if the memo item is tax-exclusive. |
|
Balance |
Only visible for debit memos. The total amount that your customer owes to you for this memo. |
|
Unapplied Amount |
Only visible for credit memos. The amount of the credit memo that is not applied. |
|
Refund Amount |
Only visible for credit memos. The amount of the credit memo that refunds to your customer. |
|
Memo Date |
The date when this memo is created. If the credit memo is created by bill runs, the memo date is the invoice date. |
|
Reversed |
Only visible for credit memos. Whether a credit memo is reversed. |
|
Auto-Pay |
Only visible for debit memos. Whether debit memos are automatically picked up for processing in the corresponding payment run. |
|
Auto Apply: Apply to this invoice upon posting |
Only visible if you create credit memos from invoices. Specifies whether to auto-apply this memo to pay the associated invoice after the memo is posted. The associated invoice is the one you selected from the Invoice list. |
|
Auto Apply: Exclude from auto apply rules |
Only visible for credit memos. Specifies whether to apply the payment run processing rule to this memo. The payment run processing rule is to auto-apply the unapplied credit memos on invoices and debit memos during the payment runs. |
|
Reason Code |
The reason why you want to create this memo. |
|
Comments |
The note of the memo. |
|
Transferred to Accounting |
The status of the mapping from Zuora to a third party, such as NetSuite or Salesforce. You can only edit this field when the memo is posted. Supported values are:
|
|
Tax Status |
The status of tax calculation related to the credit or debit memo.
Note: If a tax transaction was successfully committed to the third-party tax engine but the invoice failed to post, Zuora will automatically detect the issue and void the tax transaction on the vendor's side.
This field is only applicable to tax calculation by third-party tax engines. |
|
Tax Message |
The message about the status of tax calculation related to the credit or debit memo. If tax calculation fails in one credit or debit memo, this field displays the reason for the failure. This field is only applicable to tax calculation by third-party tax engines. |