Charge Name

The charge name of the memo item.

If a credit memo is generated from a bill run, when hovering a charge name displayed in this column, you can now see a floating window displaying detailed information about the invoice where the credit is from.

Credit From

The invoice where the credit is from. This column is only displayed for the credit memos that are created from invoices.

Revenue Schedule

The revenue schedule of the memo.

Service Period

The service period of this memo.

If the memo is created from a product rate plan charge, the service period of this memo is the same as the effective period of the corresponding product rate plan by default.

Amount

The amount of the adjusted invoice item or charge amount in this memo. If the memo item is tax-exclusive, this amount does not include tax; if the memo item is tax-inclusive, this amount includes tax.

Tax Amount

The total tax amount of this memo.

Tax Unapplied Amount

The tax amount that is not applied.

Applied Tax Amount

Only visible for credit memos through the UI. The sum of the tax amounts of all applied credit memo items.

Balance

Only visible for debit memos. The total amount that your customer owes to you for this memo.

Unapplied Amount

Only visible for credit memos. The amount of credit that is not applied to pay invoices or debit memos.

Refund Amount

Only visible for credit memos. The amount of the credit memo that refunds to your customer.

Action

Edit or view the information about service periods and accounting codes. You can edit the information only if the memo is in draft status.

Item Name

The name of the memo item.

Item Amount

The amount of the adjusted invoice item or charge amount in this memo.

QTY

The number of units for the credit memo item. The value is always 1 for the Delivery Pricing charges.

Number of Deliveries

The number of deliveries dedicated to the Delivery Pricing charges, the value may be different, as follows:

• For the credit memo generated by a bill run, this field has a value.

• For the credit memo generated from an invoice, this field is blank.

Comment

The note of the memo.

Service Period Start

The service period start date of this memo.

Service Period End

The service period end date of this memo.

Recognized Revenue

The accounting code of the recognized revenue.

Deferred Revenue

The accounting code of the deferred revenue.

On-Account

The accounting code of the on-account. On-account specifies the credit that is in your customer account and is not applied to pay invoices or debit memos.

Revenue Recognition Rule

The revenue recognition rule that governing the revenue schedule for this memo.