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Summary of all fulfillments on the order line item

The sales order line item includes fulfillment and billing details, with sections displayed based on the Billing Trigger Rule. It provides comprehensive information on sales quantities, fulfillment details, and related return order line items.

The sales order line item provides the Fulfillment Details (or Billing Documents section depending on the Billing Trigger Rule value) and Related Return OLIs sections.

  • If the Billing Trigger Rule is Trigger As Fulfillment Occurs, the Fulfillment Details section displays.
  • If it is Trigger Without Fulfillment, the Billing Documents section displays instead. The Billing Documents section includes the Invoice Number, Invoice Date, invoice Due Date, Invoice Status, and Invoice Amount. For invoice information, see Invoice.

The Fulfillment Details section includes the following tables and fields:

TableFieldDescription
Sales Quantity OverviewPendingThe quantity of items pending to be sold for the sales order line item
Fulfilled/SoldThe quantity of the sold items for the sales order line item
TotalThe total quantity of items for the sales order line item
Available to Return

The quantity of items available to be returned for the sales order line item

If you create a return order line item, you need to make sure the quantity of the return order line item to be created is less or equal to this value.

Fulfillment and Billing Document DetailsNumberThe fulfillment number, for example, F-00000100.
DateThe date of the fulfillment.
TypeType of a fulfillment, can be Delivery and Return.
CarrierThe express company
Tracking Number The express number from the express company
StateThe state of the fulfillment, can be Executing, Booked, Sent To Billing, Complete, and Canceled.
QuantityThe fulfillment quantity
AmountThe price amount for the fulfillment
Billing Document

The billing document link

Click the link to view the generated billing documents. For more information, see Generate billing documents for order line items and fulfillments

The Related Return OLIs section includes the following fields:

SectionFieldDescription
Return Quantity OverviewPendingThe quantity of items pending to be returned for the return order line item
Fulfilled/ReturnedThe quantity of returned items for the return order line item
TotalThe total quantity of items for the return order line item
Return OLI DetailsReturn Order NumberThe order number of the return orders associated with the sales order line item in the sales order
Return OLI NameThe name of the return order line item associated with the sales order line item
Billing Trigger RuleThe billing trigger rule for the return order line item, the value is Trigger As Fulfillment Occurs for order line items carrying fulfillments.
Item StateThe state of the order line item, can be Executing, Booked, Sent To Billing, Complete, and Canceled.
Quantity ReturnedThe quantity of items to be returned or have been returned for the fulfilment
AmountThe price amount for the fulfillment

The return order line provides the Fulfillment Details (or Billing Documents section depending on the Billing Trigger Rule value) section, complying with the same rule as the sales order line item. The Billing Documents section includes the Credit Memo Number, CM Date, CM Status, and CM Amount (CM represents credit memo). For credit memo information, see Invoice Settlement.

Fulfilment details

The Fulfillment Details section includes the following information:

SectionFieldDescription
Return Quantity OverviewPendingThe quantity of items pending to be returned for the return order line item
Fulfilled/ReturnedThe quantity of returned items for the return order line item
TotalThe total quantity of items for the return order line item
Fulfillment and Billing Document DetailsNumberThe fulfillment number, for example, F-00000100
DateThe date of the fulfillment.
TypeType of a fulfillment, can be Delivery and Return.
CarrierThe express company
Tracking Number The express number from the express company
StateThe state of the fulfillment, can be Executing, Booked, Sent To Billing, Complete, and Canceled
QuantityThe fulfillment quantity
AmountThe price amount for the fulfillment
Billing Document

The billing document link

Click the link to view the generated billing documents. For more information, see Generate billing documents for order line items and fulfillments

Details of a fulfillment

The following table lists the details of a fufillment.

SectionField nameDescription
OverviewFulfillment TypeType of a fulfillment, can be Delivery and Return.
Quantity Remaining for DeliveryThe quantity that is remaining to deliver.
Fulfillment QuantityThe fulfillment quantity.
Fulfillment DateThe fulfillment date.
CarrierThe express company that is configured in Billing Settings > Fulfillment Settings. For more information, see Configure Fulfillment Settings.
Tracking NumberThe tracking number from the express company.
StateState of a fulfillment, can be Executing, Booked, Sent To Billing, Complete, and Canceled.
Billing Target DateThe date when the fulfillment is billed.
DescriptionA brief description of the fulfillment for reference.
Fulfillment IntegrationFulfillment SystemThe fulfillment system that is configured in Billing Settings > Fulfillment Settings. For more information, see Configure Fulfillment Settings.
Fulfillment LocationThe fulfillment location that is configured in Billing Settings > Fulfillment Settings. For more information, see Configure Fulfillment Settings.
External IDThe ID of the fulfillment in an external system.
Item Identifier Item IdentifierThe ID of the fulfillment item. The ID is provided by customers.
DescriptionThe description of the fulfillment item for reference purposes.