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View details of a fulfillment using the Zuora UI

This topic explains how to view fulfillment details in Zuora by navigating through the Orders page and accessing specific order line items.

To view the fulfillment details, complete the following steps:

  1. Navigate to Customers > Orders . The Orders page opens and lists the orders in your tenant.
  2. Search for the order that contains the order line items. For information about how to search for an order, see View Details of an Order .
  3. Open the order details page by clicking the order number in blue in the ORDER column.
  4. In the Order Line Items area, click the order line item name in blue in the ITEM NAME column. The order line item details page opens.
  5. You can view a summary of all fulfillments on the order line item, or view the details of a specific fulfillment.
    • To view a summary of all fulfillments on the order line item, see Summary of all fulfillments on the order line item .

    • To view the details of a specific fulfillment, click the fulfillment number in blue, for example, F-00000100, in the Number column of the Fulfillment and Billing Document Details table to view details, see Details of a fulfillment.