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Zuora Billing

Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies
Zuora BillingZuora PaymentsZuora PlatformZuora CPQZephrZuora RevenueAccounts ReceivableRelease NotesBasicsEntitlementsSupport and policies

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Subscriptions details through the reinvented UI

Automation History section

This section provides a temporary record of automation flows, detailing their retention periods, access methods, and summary information.

This section retains temporary information lasting 90 days for some automation flows in the production environment but 45 days in the sandbox environment.

Currently, you can view history of automation flows triggered through the Cancel drop-down button on the reinvented subscription details page.

The following table lists summary information about the automation flows:

Field

Description

Automation Name

The name of the automation flow. You can click the down arrow to expand the automation details and view the details of each automation flow. See the next table.

Status

Indicates whether the automation flow is succeeded or failed.

Created On

The date when the flow is triggered.

Field

Description

Processed Events

Displays the processed events by the automation task.

  • Processed Event: The clickable event link for viewing the event details, for example, the credit memo number link.
  • Event Type: Different automation task has different event types. For the Cancel subscription & Write-off automation flow, the type can be Credit Memo, Invoice, or Order.
  • Created On: The date when the event is created.

Errors

Displays the errors for the automation flow.

  • Task Id: The Task Id of the flow.
  • Status: The value is error.
  • Error Code: The reason for the error.

Last updated: October 10, 2025