Subscriptions cancellation by order creation
The subscriptions cancellation by order creation allows you to cancel a subscription by creating an order and setting key dates to today's date.
Zuora also supports auto refunding and writing off invoice balances. For more information, see Cancel a subscription and refund the end customers automatically.
In this tutorial, you will set the following dates to today's date:
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The date when the order is signed
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The contract effective date of the cancellation
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The service activation date of the cancellation
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The customer acceptance date of the cancellation
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The effective date of the cancellation policy