This topic explains how to suspend an active subscription with pending charges using the Zuora UI by following a series of steps.

1. Navigate to Customers > Subscriptions in the left navigation menu.
2. Locate the subscription you want to suspend and click the subscription number. The subscription detail page opens.
3. Click Create Order. The Review Order page opens.
4. In the upper right of the Associated Subscriptions section, click More Order Actions and then click Suspend .
5. In the dialog that appears, perform the following:
   1. In the Trigger Dates section, specify appropriate dates in the Contract effective , Service activation , and Customer acceptance fields
   2. In the Suspend On section, specify when the subscription is to be suspended.
   3. Click Continue .
6. On the Review Order page, click Activate .